Welcome to Universal Etiquette

The terms “Etiquette” and “codes of behavior” are often considered old-fashioned, outdated concepts. However, the new terms ”social skills” or “soft skills” and “protocol intelligence” are universally accepted and considered essential concepts in the workplace and throughout all aspects of society. Whichever terms are used, they all translate to the same meaning—“good manners,” and good manners are always in fashion.

Yes, etiquette is essential in the workplace. A survey by two University of Massachusetts economists found that 86 percent of employers consider business etiquette and protocol intelligence among their most important hiring criteria, and any employee who possesses the could be an asset to any organization.

Etiquette is essential in all aspects of life. Whether in an office, an international business meeting, a restaurant (especially between wait staff and patrons), and most definitely in schools, classrooms, and playgrounds, or even at home, it is essential to employ etiquette.

Children’s etiquette has become a growing concern in the fast-paced 21st Century. Research shows that children and youth who have taken etiquette classes are more confident, have higher self-esteem and have advanced leadership skills. Moreover, lack of proper etiquette training contributes to common problems that youth face within society and throughout their lives.